How do I reset my password?
Last updated October 13, 2026
Use the forgot password page to send a reset link to your email. The link is valid for a single use and expires after 30 minutes.
If you are still locked out after resetting, email support@prepsavvy.ai.
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I cannot sign in. What should I do?
Check email verification, spam folder, then email support.
Does PrepSavvy work on mobile?
Yes. Fully responsive in any mobile browser. No app to install.
My exam was interrupted. Will my progress save?
Yes. Sign back in and your in-progress exam resumes.
How do I delete my account?
Delete from account settings. Permanent. Score history stays read-only.
Still need help?
Email support@prepsavvy.ai or ask Preppy in the corner.