Help center
Browse the articles below, ask Preppy in the corner, or email us at support@prepsavvy.ai. We respond within 24 hours.
Getting started
Account creation, the free tier, and how pricing works.
What is PrepSavvy?
What PrepSavvy does and who it is for.
How do I create an account?
Sign up with email and password or Google. No credit card required.
Is there a free tier?
1 full-length practice exam and 10 study questions per day, free forever.
How much does PrepSavvy cost?
One-time payment, never a subscription. 6 or 12 months of full access.
Why a one-time payment instead of a subscription?
We win when you reach your target score, not when you keep paying.
Using the platform
The adaptive engine, practice exams, score reports, and study modes.
How does the adaptive engine work?
Every answer retargets the next question to your ability estimate.
What does a score report include?
Official-style scaled scores, topic heatmap, pacing, ranked action plan.
Are PrepSavvy scores official?
No. They are PrepSavvy estimates using the same scale, not GMAC or ETS scores.
How do I take a practice exam?
Full-length adaptive exams, Hardcore Mode, and the Full Benchmark.
How do I use the study (practice) mode?
10 free questions per day, with full explanations and flagging.
Questions and content
How practice questions are written, verified, and kept current.
Are the practice questions real exam questions?
No. All questions are original PrepSavvy works.
How are questions written and verified?
Every item clears solver QA before it reaches your practice set.
Does PrepSavvy cover the GMAT Focus Edition?
Yes. Content covers the current Focus Edition only.
How many practice questions are in the bank?
GMAT, GRE, and ACT question and exam counts.
Billing and access
One-time payments, refund policy, and multi-exam access.
Account and technical
Sign-in, password resets, mobile support, and account management.
I cannot sign in. What should I do?
Check email verification, spam folder, then email support.
How do I reset my password?
Send a reset link to your email. Valid for 30 minutes, single use.
Does PrepSavvy work on mobile?
Yes. Fully responsive in any mobile browser. No app to install.
My exam was interrupted. Will my progress save?
Yes. Sign back in and your in-progress exam resumes.
How do I delete my account?
Delete from account settings. Permanent. Score history stays read-only.
How do I contact support?
Email support@prepsavvy.ai. We respond within 24 hours.
Contact us
Email us at support@prepsavvy.ai or join the Discord.