How do I contact support?
Last updated October 13, 2026
Email support@prepsavvy.ai for any support questions. We typically respond within 24 hours.
For partnership or press inquiries, email mark@prepsavvy.ai.
You can also join the PrepSavvy Discord to ask questions and connect with other students.
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I cannot sign in. What should I do?
Check email verification, spam folder, then email support.
How do I reset my password?
Send a reset link to your email. Valid for 30 minutes, single use.
Does PrepSavvy work on mobile?
Yes. Fully responsive in any mobile browser. No app to install.
My exam was interrupted. Will my progress save?
Yes. Sign back in and your in-progress exam resumes.
Still need help?
Email support@prepsavvy.ai or ask Preppy in the corner.